We’re ready for the storm (even the summer one)!

lightningWhile we usually think of winter storms as the times we mobilize to prepare for outages – the first storm of the summer season swept through New York and New England on June 23, bringing thunder, high winds and driving rain that threatened to knock-out power.

We were ready to respond to the event though (classified as a Type 4 in New England and a Class III in New York). Crews were deployed to respond to outages across the region and hundreds of other employees stepped into storm roles – everything from our control room operators to our wires down teams to our municipal liaisons.

The peak of the storm occurred in New England at around 7pm with a total of 12,000 customers out across MA and RI. Several thousand customers were also impacted in the Buffalo region and Central New York. The storm reached its peak in the Western NY region between 4pm and 6pm with roughly 11,000 customers out, and in Central NY between the hours of 7pm and 11pm with around 8,500 outages.

Many of our crews worked well into the next day responding to calls and repairing damages. Dozens of crews are also being deployed to neighboring areas in CT and PA to assist other local utilities (Eversource and PECO) who need extra support to restore power after the storm.  Read more about our efforts to collaborate in this restoration effort by reading our press release.

Our communications team worked with the media and was active on social media to keep everyone informed about our response. Here are a few tweets from the event – thank you to everyone involved with the restoration efforts. Our preparedness truly shows our customers and communities that we are here for them in line with our Elevate 2018 goals.



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