Way to go, Miguel!
On the job and off, Consumer Advocate Miguel Santos is working to make life better in Buffalo. He’s a first responder and a deacon; has served on youth, disaster, economic development, environment and disability boards; established two local nonprofits; and works in the Office of Cultural Diversity for his diocese.
Recently, the city he’s privileged to serve said ‘thank you’ in a big way.
On January 18, at one of Buffalo’s biggest cultural events of the year, The Martin Luther King, Jr. Celebration awarded Miguel its Community Service Award. Surrounded by wife Denise, sons Jacob and Lucas, brother Juan and “lots of coworkers and retirees,” Miguel enjoyed three hours of dance, remembrance, recognition and community bonding at this year’s ‘The Color of Unity’ themed occasion.
“I am thrilled the African-American community felt I warranted this recognition,” says Miguel, who’s also active in other minority communities and is co-chair of National Grid’s Hispanic Professional Association (HPA) and a member of our Native American Indian (NAI) employee resource group. As a consumer advocate, Miguel partners with community members, outside agencies and departments across the company to best serve customers in need – often going above and beyond to address problems like domestic violence and language barriers.
“When I see problems, I can’t just let them go by. Just like my dad, I’m a community activist.”