“The people working for you are…the greatest people on earth”
Great service goes a long way, especially for Long Island customer, Helen Kaboolian. She’s 86 years old, lives alone and was a bit frightened by the smell of gas at her home. Steven Shiner, Lead Mechanic and Moses Smith, Utility Mechanic, responded to repair a gas leak within 30 minutes, and in Kaboolian’s words, are “…absolutely, positively the greatest people on earth” for fixing the leak and answering all her questions.
Kaboolian left a message to thank National Grid and the crew for being patient, understanding and just plain “wonderful.”