Team Resource Management Training teaches common sense safety

By Tim Rondeau

Team Resource Management Training (TRM) is underway to teach employees involved in electric operations how to employ foresight and common sense to avoid harm while working.

trmTrainer Bob Feerst of Utilities Aviation Specialists immediately emphasized the human component of job-related incidents.  “Eighty percent of errors come from the human side of the equation,” Bob told the class on September 22nd in North Andover.  Feerst stressed that factors such as environment and equipment failure have been to blame in certain accidents, but often attitudes, false assumptions, complacency, and overconfidence are more likely to cause dangerous situations.

As electric operations employees looked on intently, Feerst drove two critical points home.  He explained that the critical elements of the training are twofold: recognition of the potential problem or hazard and the communication of said hazard to avoid danger

.trm-2“The intent is to give folks the skills needed to recognize errors and threats (in other people or even themselves) before the accident chain is started,” said National Grid Director Jerry Convery.  “CRM is a deeper dive into the human component of safety.”

The three hour session, developed from aviation training, kicked off in Malden, MA and will reach many platforms throughout Massachusetts and Rhode Island before the end of the year.

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