Active hurricane season on the horizon, but we’re ready
With an active hurricane season forecasted, we’re doing all we can to protect customers in harm’s way. This year, that includes installing new devices that automatically shut off gas service when water levels rise.
Kathy Wisnewski, Manager of Customer and Community Management, talked about the valves – which will be installed this summer on homes and business in flood prone areas – at the Red Cross’ annual Hurricane Preparation press conference in Hauppauge, Long Island.
The valves are just part of an overall plan to provide the best customer service and protection possible. As NY Jurisdiction President John Bruckner points out, “Whenever storms cause significant damage and devastate communities across our region, customer preparedness is critical to our response and helps our crews get gas service restored quickly and safely.”
John says we’re well prepared and “our gas system is performing exceptionally well, with nearly 100% reliability.” He attributes that to the investments we’ve made in our employees and infrastructure over the past few years.
Participants at the Red Cross conference included Nassau and Suffolk County officials, Office of Emergency Management and PSEG-LI, who all committed to working together for the upcoming season. American Red Cross on Long Island CEO Neela Lockel also reminded people of the importance of building an emergency kit, creating an evacuation plan and downloading the free Red Cross Emergency App.
“Preparation is the best protection against the dangers of a hurricane,” said Neela Lockel, CEO of the American Red Cross on Long Island. “It’s critical that families and individuals make time to to help make it through the next storm safely.”
Suffolk County Executive Steve Bellone thanked National Grid employees for their hard work and continued commitment during storms to helping the customers.