More than 360 people turn out for Community Assistance Expo

Community-ExpoWe hosted a Community Assistance Expo at the Rhode Island Salvation Army headquarters in Providence on March 24 for customers in need of assistance with their energy bills. Hundreds of National Grid customers turned out for the event, which connected Rhode Islanders with nearly one dozen statewide organizations that provide a wide array of financial assistance options.

The Community Assistance Expo featured our consumer advocates and assistance experts, along with organizations including Community Action Partnership of Providence, Comprehensive Community Action Program, Crossroads Rhode Island, Division of Veterans Affairs, George Wiley Center, Housing Action Coalition of Rhode Island, Rhode Island Legal Services, Rhode Island Division of Public Utilities and Carriers, Sojourner House and others.

Community-Expo-1During the Expo, we presented the RI Good Neighbor Energy Fund and the RI Community Food Bank with donations of $25,000 each.

There are many ways that National Grid can help customers manage their energy bills, including:

  • Billing/Payment Options – National Grid’s Budget Plan helps to spread payments out more evenly across the year. For Rhode Islanders on fixed incomes, this option is particularly helpful.
  • Deferred Payment Agreement – Customers who have fallen behind on payments and cannot pay their gas or electricity bill in full may qualify to pay the past-due balance over time.
  • Energy Efficiency Programs – One of the most effective ways to lower energy consumption and bills, customers are encouraged to take advantage of the many National Grid energy efficiency programs available to them, from quick energy tips to energy efficiency home audits and installments. Rhode Island customers interested in learning more about the company’s energy efficiency programs are encouraged to visit: https://www1.nationalgridus.com/EnergyEfficiencyPrograms.

Rhode Islanders that were unable to attend the Community Assistance Expo can contact National Grid’s Customer Contact Center (1-800-322-3223) with any questions about energy cost management options, for more information or to check program qualification.

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