Lower temps don’t need to mean higher bills

By Darlene Masse

So much for Punxsutawney Phil’s forecast of an early spring. Following a week of back-to-back snowstorms, winter continues its grip on New England with an extreme cold spell descending on the region this weekend.  In spite of the frigid temps, customers still have plenty of ways to manage their energy bills.

Knowledge is Power

Customer Thermostat

As temps go down, demand goes up.  Be aware of your energy usage. The cheapest kilowatt hour is the one that is never used. National Grid provides plenty of tips on ways that customers can save energy and money.

Here are some ideas:

  • Reduce energy usage by setting your water heater to 120F.
  • Lower your thermostat 6-9 degrees when sleeping to save up to 10% on energy costs.
  • Make use of natural light sources during daytime hours. Save up to 40% by turning off your lights during the day.

These simple tips are just some of the many ways that customers can save through energy efficiency. Other ways include no-cost home energy audits and energy efficiency improvements. Learn more at: https://nationalgridus.com/EnergyEfficiencyPrograms.

Billing/Payment Options

National Grid offers budget plans that spread payments out more evenly across the year. This is especially helpful for customers on fixed incomes.

Deferred Payment Agreement

Customers who have fallen behind on payments and cannot pay their gas or electricity bills in full may qualify to pay the past-due balance over time. Customers can get more information about billing and payments at https://nationalgridus.com/BillsAndPayments.

Some customers may also qualify for emergency government or non-profit funds to cover their energy bills. For more information on these funds, customers should call the New England Customer Contact Center at 1-800-322-3223 and speak to a customer service representative. These representatives can also answer any questions about energy cost management and energy.

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