Heartwarming Thanks

By David Bertola

Since the onset of the COVID-19 pandemic, National Grid has identified opportunities to help those in need.

In March, the company directed $500,000 to support customers, provide relief to families and bolster the efforts of community-based organizations, including various United Way chapters across our service territory.

At the time, National Grid’s U.S. President Badar Khan said, “We have made the commitment to help our customers through these challenging times and this is another step on that journey. We will continue to closely monitor our customers’ needs during the pandemic and find new ways to assist where we can.”

The company has found new ways to assist customers, and on July 31, National Grid committed up to $50 million to assist upstate New York customers.

In western New York, National Grid’s community outreach efforts included extending a helping hand to frontline workers who have helped others throughout the pandemic.


Sisters of Charity Hospital signage, meal delivery
In April, National Grid honored Sisters of Charity hospital by installing a 30-foot sign along the fence that separates the next-door neighbors’ parking lots. As hospital workers arrive for work, they are greeted by the giant ‘thank you” sign, the designed and installation for which was coordinated by community relations manager Natalie Terhaar. In addition, Terhaar worked with local charity organization WNY Feeds the Frontline to deliver 200 dinners to late-night hospital workers.

Other western division donations made during the pandemic include:
* A $5,000 donation was made to American Red Cross.
* Food donations were made to Friends of Night People and frontline workers at Our Lady of Peace.
* A $2,000 donation was made to Buffalo City Mission.
* For Feed More WNY, a donation of $5,000 was made. In addition, National Grid donated 100 gas debit cards, each with a value of $25, that were distributed to Feed More WNY volunteers to thank them for their work during the pandemic.

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