EEI recognizes our recovery efforts with dual award
The Northeast experienced a tough winter this year, with multiple storms throughout January and February. Winter Storm Lexi hit February 5th, with wet, heavy snow bringing down trees, branches, and power lines, triggering tens of thousands of power outages throughout Massachusetts and Rhode Island. Immediately following Lexi, an additional winter storm hit, causing blizzard conditions on Nantucket.
National Grid’s recovery crews swung into action, working safely and quickly so that within three days, 100% of customers had their service restored.
Part of the recovery effort also took place on Twitter and Facebook, where employees provided live updates on the progress of restoration, and safety tips for customers and field employees.
For the company’s efforts following Lexi, the Edison Electric Institute (EEI) awarded National Grid the “Emergency Recovery Award.”
National Grid also earned the “Emergency Assistance Award” for helping PSEG Long Island to restore service in Long Island, NY following Winter Storm Jonas in January. National Grid employees devoted more than 3,000 hours to assist neighboring utilities in restoring service to more than 12,000 customers.
Customers affected by the event in February expressed their gratitude for National Grid’s efforts via Twitter and Facebook:
- “Great job! Thank you for risking your lives and working such long hours in the bad weather to keep us safe. National Grid rocks!”
- “Thank you to all the men and women working long and hard to restore our service. Our power was back on in less than 24 hours! Stay safe!”
- “Thanks to all the crews who worked in the cold and overnight! Appreciate you!”
EEI President Tom Kuhn said of National Grid’s recovery efforts, “The company’s crews are greatly deserving of this honor for their tremendous work in difficult and dangerous conditions.”
(EEI President Tom Kuhn (R) presents EEI’s “Emergency Recovery Award” and “Emergency Assistance Award” to Chris Kelly, acting Senior Vice President, US Electric Process and Engineering.)