CISCO JABBER IS A SOFTPHONE APPLICATION (SOFTPHONE).
 
IT IS EXTREMELY IMPORTANT THAT YOUR SOFTPHONE NOT BE USED TO CALL 911.
 
YOU SHOULD ALWAYS USE A LAND LINE OR A CELL PHONE TO DIAL 911.
 
YOUR SOFTPHONE USES THE LOCATION OF NATIONAL GRID’S TELEPHONE INFRASTRUCTURE TO IDENTIFY A 911 CALLER’S LOCATION TO EMERGENCY DISPATCH (POLICE, FIRE, AMBULANCE, ETC.).  IT MAY NOT BE THE LOCATION THAT YOU WORK AT OR YOU MAY NOT BE AT YOUR ASSIGNED WORK LOCATION. 
 
FOR THIS REASON, IT IS VERY IMPORTANT THAT YOU DO NOT USE YOUR SOFTPHONE TO CALL 911 AS IT MAY NOT CORRECTLY IDENTIFY YOUR PHYSICAL LOCATION.
 
IN THE EVENT OF AN EMERGENCY, ALWAYS USE A LAND LINE OR A CELL PHONE TO DIAL 911.